Privacy Policy
Privacy Policy
This section defines terms used within this document.
- Personal Data: Any information relating to an identifiable individual.
- Identifiable Individual: One who can be identified either directly or indirectly.
- Data Processor: Processes data on behalf of the Data Controller.
- Data Controller: Determines the purpose and manner in which data is to be processed.
- Client: A contracted or prospective Plativoo doo customer who will use BlueBid software. This does not incorporate end-users.
- Customer: This is an end-user whose data is controlled by the Client (Data Controller). Plativoo doo (the Data Processor) offers software solutions that store this data on behalf of the Client. Customers can be end users-bidders and sellers registrated on Clients platform.
- BlueBid: Online auction software (domain) that is created, maintained and developed by Plativoo doo company.
- Plativoo doo: Company with full rights on BlueBid software use.
Introduction
This document refers to the auction software BlueBid that is created, maintained and developed by Plativoo doo company. Online auction software BlueBid is whitelabel product that allows complete administration of online and offline auction selling. Our software solution may include hosting and storage, depend on contract conditions between Plativoo doo and Client.
Plativoo doo provides a whitelabel licence service to Clients and Clients use the software to proceed auction selling of their Customers. Clients enable their registrated sellers to add auction lots and items.
BlueBid Software GDPR Statement
Plativoo doo acts as a Data Processor to its Clients, who are in turn Data Controllers.
As a Data Controller, the Client’s GDPR responsibility includes ensuring that we process data for you according to GDPR guidelines.
As a Data Processor we ensure the following:
- We ensure that data is processed lawfully, fairly and in a transparent manner. We allow Clients to view and present all Customer information we store on their behalf via the BlueBid software. We also provide Clients with the ability to collect data in the same way.
- We enable Clients to store information that is collected for an explicit, specified and legitimate purpose. We do not further process this information or share data with third parties. Data Controllers are responsible for ensuring they do not export and share Customer data inappropriately.
- We enable Clients to delete and remove information that is inaccurate.
- We enable Clients to delete data that is no longer required at any time via the process outlined in this document. The Client’s duty is to respond and ensure the completion of this request within one calendar month.
- We protect Customer data using appropriate security, including protection against unauthorised or unlawful access as well as including accidental loss, destruction or damage. This is done via both technical and procedural measures.
- We are able to provide Clients with clear, easy to understand information regarding how their data is stored and used.
Personal Information & Usage - What do we Collect and Why?
When a prospective Client contacts BlueBid, we collect the following information:
- Full Name: We require potential Clients to enter their full name for data integrity and security purposes. It may also be used where any contact of legitimate interest is required so that all correspondences are accurate and, in cases such as invoices being sent, legally accurate.
- Email: Email addresses are collected as the primary form of contact, implied by the fact that this field is not optional. Interested Clients will not be contacted automatically and there is no verification for this sign up process.
- Telephone (optional): Telephone numbers are collected as the secondary form of contact and are optional.
- Consent to contact: On providing their details and clicking “Submit” Clients are contacted automatically by the webform provider to give consent to Plativoo to contact them for marketing purposes. Consent can be withdrawn at any time.
Plativoo doo saves the following personal information for Clients who have signed a contract:
- Full Name: We require potential Clients to enter their full name for data integrity and security purposes. It may also be used where any contact of legitimate interest is required so that all correspondences are accurate and, in cases such as invoices being sent, legally accurate. For identification purposes.
- Email: Various forms of contact. Contact and support purposes..
- Telephone: Contact and support purposes.
- Bank Details: Invoicing.
- Company Name: Legal purposes.
- Address: Legal purposes and invoicing.
Third Parties and Sharing information
BlueBid does not request consent to share Client information with third parties for marketing purposes because BlueBid does not share Client information for marketing purposes.
To ensure safe storage of potential Client and existing Client information, we use secure third party repository providers. Please see the relevant providers’ information below.
BlueBid uses third party analytics software. We do not perform any form of Client profiling using personally identifiable Client information or perform any automated advertising. All interactions are consensual.
Third Party software used by BlueBid for non-analytic tasks are listed below. Please click the relevant link to find out more about each third party provider:
What Should you Do in Case of Privacy Violation?
If you believe we have infringed your rights in terms of Privacy, we encourage you to get in contact with us using the contact details at the end of this document. Let us know the details of your concern, which will allow us to investigate and assist as quickly as possible.
How to Contact Us
If you have any queries regarding this Privacy Policy, please get in touch:
Plativoo doo
Brace Bosnjak 2a
Novi Sad, Futog 21410
Serbia